BP monogramBlack PhantomsAirsoft
The Black Phantoms technical service bench
BP Tech

Request technical service.

Tell us the platform and what it is doing. You get a real diagnosis and a written estimate before any chargeable work.
Your details
01

Your details

We use these to send your estimate and status updates.

Your ticket number is sent here.

The equipment
02

The equipment

If you are not certain of a field, put your best guess. We will confirm it on inspection.

What is wrong, or what you want
03

What is wrong, or what you want

Describe the symptom in your own words. You do not need to diagnose it. That is what we do.

Minimum 15 characters. Detail here saves a round of emails later.

Services you think you need

Optional. Leave everything unchecked if you would rather we diagnose it first.

Include your field's velocity limit if you have one. It changes what we recommend.

This is genuinely useful. Nobody is being judged.

Budget and handover
04

Budget and handover

Both are flexible. We confirm handover details with you before you send anything.

A real range lets us spend it where it helps most.

Photos and video

Reply to your confirmation email with photos or a short clip and they will be attached to your ticket. A ten-second video of the sound it makes is often the most useful thing you can send.

Acknowledgement
05

Acknowledgement

You will get a ticket number immediately. Do not ship anything until we confirm.