BP monogramBlack PhantomsAirsoft
A Black Phantoms technician working on an AEG at the bench
BP Tech

Technical service for airsoft platforms.

Broken, underperforming, or not fast enough? We find the real cause, quote it in writing, then fix it. You approve before anything happens.
Request Tech ServiceMy Repairs
Where to start

Four ways in.

How it works

Ten steps, no surprises.

  1. 01

    Submit a Service Request

    The platform, and what it is doing. Photos and video help.

  2. 02

    Initial Review

    We confirm we can take it on.

  3. 03

    Drop Off or Ship

    Magazine out. Ticket number on the packing slip.

  4. 04

    Diagnostic Inspection

    We find the actual cause. No guessing.

  5. 05

    Estimate

    Parts and labour, itemized. Nothing ordered yet.

  6. 06

    You Approve or Decline

    All of it, some of it, or none.

  7. 07

    Work Performed

    Logged on your ticket as it happens.

  8. 08

    Testing & Quality Control

    Function tested and chronographed.

  9. 09

    Final Payment

    Comes in under the estimate, you pay less.

  10. 10

    Pickup or Return Shipping

    Collect locally, or shipped with tracking.

Service catalog

Everything BP Tech takes on.

Start a request

Repair & Diagnostics

  • Diagnostics

    We find the actual cause before anything is bought or quoted.

    • Function and safety check
    • Chronograph reading and consistency check
    • Written findings and recommended work

Upgrades & Tuning

  • Internal Upgrades

    Internals chosen for a goal, not for parts count.

    • Springs
    • Short stroke
    • Nozzle
    • Sear
    • Disconnector
    • Valve knocker
    • Leaf spring

  • Hop-Up Work

    Bucking, nub and barrel. What actually controls accuracy.

    • Bucking and nub selection
    • Barrel and bucking matching
    • Air seal at the hop-up
    • Grouping verification after install

  • Performance Tuning

    Velocity to your field limit, trigger response, consistency.

    • Velocity tuning to a stated field limit
    • Shot-to-shot consistency work
    • Trigger response tuning
    • Chronograph documentation

  • Parts Installation

    You supply the parts. We fit them and verify the result.

    • Customer-supplied part installation
    • Compatibility review before install
    • Function testing after install

Maintenance

  • Routine Maintenance

    Scheduled service that stops game-day failures.

    • Clean and re-lubricate
    • Inspect wear items
    • Air seal check
    • Chronograph verification

  • Troubleshooting

    For faults that only show up under real conditions.

    • We get it to fail while we are watching
    • We rule out one cause at a time
    • A written explanation of what we found
    • What we recommend fixing, and why

Custom Builds

  • Custom Build Consultation

    A complete build around how you play, your field limit and your budget.

    • Requirements and play-style review
    • Platform and parts specification
    • Written build sheet with costs
    • Build, test and chronograph documentation
Questions

Frequently asked questions

The questions we get asked most before a first job.

How do I start a repair or upgrade?

Submit a service request describing the platform and either the symptom or the goal. We review it, confirm the work is something we take on, and tell you what to send or bring before you ship anything.

Do I get a quote before you start work?

Yes. Every job gets a diagnostic inspection first, then an itemized estimate showing parts, labour and what each line is fixing. Nothing is ordered or opened up further until you approve it.

What happens if I decline the estimate?

You pay the diagnostic and the equipment goes back to you, reassembled. You are never committed to the repair by asking for the diagnosis.

What if the repair comes in under the estimate?

You pay the lower amount. The estimate is a ceiling, not a target.

Can I supply my own parts?

Yes. We review compatibility before installing and will tell you if a part is a poor match for the rest of the setup. Customer-supplied parts are installed and tested, but we cannot warrant the part itself.

How long will my repair take?

Turnaround depends on the work and on parts availability, and we do not publish a blanket time we might not meet. You get an expected timeframe with your estimate, and your ticket is updated as the job moves.

Is my gun chronographed before it comes back?

Yes. Function testing and chronograph readings are part of quality control on any job that affects velocity or consistency, and the readings are recorded on your ticket.

BP Tech

Tell us the symptom. We will tell you the cause.

Submit a request with the platform and what it is doing. You get a real diagnosis and a written estimate before anything is committed.

Request Tech ServiceAsk a question first